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Privacy Policy

Last updated: May 2026

This is an English translation of our Spanish-language Privacy Policy provided for convenience. The Spanish version is the legally binding original; in case of any discrepancy, the Spanish text prevails.

1. Data Controller

Controller: AN High End Real Estate. Full identification of the controller is available in the Legal Notice. Contact: alvaro@anrealestate.es

2. Data We Collect

We collect the data you voluntarily provide through contact forms, viewing requests, guide downloads, or alert subscriptions: name, email address, phone number (optional), and the content of your message or search preferences.

When you submit a form, we also attach a summary of your prior browsing on our site (properties viewed or saved as favourites, zones consulted, number of visits), stored locally in your browser. This information helps us better understand your search and personalise our response; it is kept alongside your enquiry and deleted when the enquiry is deleted.

With your consent for analytics cookies, we use Google Analytics 4 and the Meta Pixel to measure site usage on an aggregate basis. See our Cookie Policy.

3. Purpose of Processing

  • Responding to your enquiries about properties.
  • Handling requests for viewings or further information.
  • Sending you guides or informational sequences when expressly requested.
  • Measuring website performance (only with analytics cookie consent).

4. Legal Basis

Processing is based on your express consent (Art. 6.1.a GDPR), given by checking the consent box on our forms or accepting analytics cookies via the cookie banner. Analytics measurement is only activated if you select "Accept" on the cookie banner.

5. Data Retention

Your data will be kept for as long as necessary to handle your enquiry and, in any case, for the legally required period. You may request its deletion at any time.

6. Your Rights

You may exercise your rights of access, rectification, erasure, objection, restriction, and portability by writing to alvaro@anrealestate.es.

Withdrawing consent: where processing is based on your consent, you may withdraw it at any time by writing to the same address, without affecting the lawfulness of processing carried out prior to withdrawal. For commercial email communications, you may also unsubscribe via the link included in each message.

If you believe our processing does not comply with applicable law, you have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD).

7. Disclosure to Third Parties and Processors

Your data is not shared with third parties except where legally required. The providers who process data on our behalf are:

  • Resend — email delivery (forms and communications).
  • Cloudinary — image hosting and optimisation.
  • Google (Analytics, Maps) — web analytics (with consent) and embedded maps.
  • Meta (Facebook Pixel) — conversion measurement (with consent).
  • GitHub (Microsoft) — internal storage of CRM operational records, including signed viewings, in a private repository.
  • Vercel — website hosting and serverless functions.

8. International Transfers

Some of the providers listed above may process data outside the European Economic Area (EEA), primarily in the United States. In such cases we apply the safeguards provided for under the GDPR (Arts. 44-49), such as Standard Contractual Clauses approved by the European Commission and, where applicable, the EU-US Data Privacy Framework or other mechanisms recognised by the provider. You may request further information on the applicable safeguards by writing to alvaro@anrealestate.es.